Refund Policy

1. Kindly check on your list of orders and freshness upon receiving the goods. There will be no refund or return of goods delivered after signed off on delivery note.

2. Should there be any damage or defect of the goods received, please contact Meat Factory immediately at 012-5506183 or email us at enquiry@meatfactory.my. Please provide us with photo(s) of your item(s) and include a short description along with your order number. We will review the photo provided and advice our next step accordingly.

3.All refunds will be processed within 5 working days.

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